Frequently-asked Questions (FAQs)
1. What are your tuition fees?
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Our fees are calculated termly. It differs from P1-3 to P4-6. You can find out more here.
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2. Who are your tutors and what are their qualifications?
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Letters & Words is founded by two of us (Ms Clarrie Ng & Ms Cassondra Tioh). To find out more, you can click under 'Our Team'.​
3.​ How many students are in each class?
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Our classes are conducted with a maximum of 8 students per lesson.
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4. ​How long are the tuition sessions?
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Primary 1 - 3 classes are 1hr 30 minutes. Primary 4 - 6 classes are 2 hours.
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5. ​What is your pedagogy?
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You can read more about our pedagogy here.
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6. ​What materials or resources do you provide?
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Our materials are curated and crafted in house.
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7. Do you offer trial classes or assessments?
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We do not offer trial classes but we do have a 1-month pass (4 lessons) to experience classes with us. This is only available for first timers. Contact us for more details.
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​8. ​What are your policies on attendance, make-up classes, and refunds?
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Check out our replacement class policies here.
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9. What are your success stories and testimonials from students and parents?
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You can read up on what our students have to say about us here :)